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  1. Offers
  2. Connect with Confidence

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Connect With Confidence.

If your flight or associated travel plans get delayed, you may be eligible to move your Brightline reservation to the next available train at no additional cost to you.

A man and woman smiling as they carry their luggage and prepare to board a Brightline train.

  1. Offers
  2. Connect with Confidence

How It Works

Please visit the Guest Services desk in the station to take advantage of our Connect With Confidence program. So you can travel with peace of mind knowing you’re protected from unexpected delays.

  • Present your flight information and Brightline ticket at the Brightline Station Guest Services desk. To qualify, your name must match on both reservations. 

  • For eligibility, ensure your flight’s scheduled arrival time meets the following criteria.

    • Miami, Fort Lauderdale, West Palm Beach and Orlando Guests, ensure your flight’s scheduled arrival time is at least two hours before your train’s departure.
  • Once your information is validated, we’ll rebook you on the next available train, matching your fare type— at no extra cost to you.

  • For those traveling in large groups, we’ll work with you to find the train that best accommodates your needs.

Book Now
A group of men and women in business attire laughing and smiling while standing outside at a Brightline train station.

How It Works

Please visit the Guest Services desk in the station to take advantage of our Connect With Confidence program. So you can travel with peace of mind knowing you’re protected from unexpected delays.

  • Present your flight information and Brightline ticket at the Brightline Station Guest Services desk. To qualify, your name must match on both reservations. 

  • For eligibility, ensure your flight’s scheduled arrival time meets the following criteria.

    • Miami, Fort Lauderdale, West Palm Beach and Orlando Guests, ensure your flight’s scheduled arrival time is at least two hours before your train’s departure.
  • Once your information is validated, we’ll rebook you on the next available train, matching your fare type— at no extra cost to you.

  • For those traveling in large groups, we’ll work with you to find the train that best accommodates your needs.

Book Now
Terms and Conditions: Boca Raton and Aventura stations are ineligible for Connection Guarantee. Guests will be ineligible for Connection Guarantee if their flights arrive after the eligible time window, or if names do not match on both the Brightline and flight tickets. Connection Guarantee only covers flights to Brightline connections.Connection Guarantee is only valid for Brightline travel. New bookings are only available for later train times, not earlier. Available for flight delays no longer than 24 hours. Late night delays may be booked on the next train on the following day, overnight accommodations are not included. If the original reservation includes PREMIUM service and there are no remaining PREMIUM seats available on the next train, Guests may choose between the next available PREMIUM train or enjoy SMART class with a credit for food and drinks.
 

 

 

Orlando Station in Partnership with Orlando Health
 

Station Details
ADDRESS

10705 Jeff Fuqua Blvd,
Orlando, FL 32827

 

STATION HOURS OF OPERATION

Mon - Sun: 4:00 AM - 12:15 AM

 

Parking Details
PARKING HOURS OF OPERATION

Daily: Open 24 hrs.

 

CONTACT US

Brightline Help Center

 

 

 

 

West Palm Beach Station
 

Station Details
ADDRESS

260 Quadrille Plaza Drive,
West Palm Beach, FL 33401

 

STATION HOURS OF OPERATION

Mon - Fri: 4:30 AM - 12:30 AM
Sat - Sun: 5:30 AM - 2:30 AM

 

Parking Details
PARKING HOURS OF OPERATION

Daily: Open 24 hrs.

 

CONTACT US

Brightline Help Center

 

 

 

 

Fort Lauderdale Station
 

Station Details
ADDRESS

101 NW 2nd Avenue,
Fort Lauderdale, FL 33311

 

STATION HOURS OF OPERATION

Mon - Fri: 5:15 AM - 12:00 AM
Sat - Sun: 6:00 AM - 1:30 AM

 

Parking Details
PARKING HOURS OF OPERATION

Daily: Open 24 hrs.

 

CONTACT US

Brightline Help Center

 

 

 

 

MiamiCentral Station
 

Station Details
ADDRESS

600 NW 1st Avenue
Miami, FL 33136

 

STATION HOURS OF OPERATION

Mon - Fri: 6:00 AM - 11:00 PM
Sat - Sun: 5:00 AM - 12:40 AM

 

Parking Details
PARKING HOURS OF OPERATION

Daily: Open 24 hrs.

 

CONTACT US

Brightline Help Center

 

 

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