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Yes, Dogs and cats are welcome but must be leashed or crated at all times when in or around our stations—a pet relief area is available outside our West Palm Beach and Fort Lauderdale stations.
Dogs and cats are the only pets that are permitted to travel on our trains. Passengers must provide advance notice that they will be traveling with a dog or cat. To add a pet to your ticket, choose “add a pet” to your reservation. Our teammates may inquire as to whether the pet has been added to the reservation passenger details and may request to review a “fit to travel” certificate issued by a registered veterinarian or proof of the animal's current vaccines.
Carry-On Pet Restrictions:
Service animals accompanying persons with disabilities are welcome aboard at no charge. If traveling with a service animal, please email firstname.lastname@example.org to add your canine companion to your reservation.
Yes, we’re happy to help with baggage. Checked bags can be added to your SMART or PREMIUM fare for a fee of $10 per item. If you're traveling with multiple items, please add bags to your reservation in advance. When booking your reservation online or in our app, you’ll have the option to do so.
In-station and onboard attendants will be available to assist in getting your baggage on and off the train and to your destination. Baggage can be checked in at the Guest Services desk. Please plan to arrive early to allow extra time to check baggage prior to departure.
Yes, just choose “add a bike” at checkout. Our coaches are equipped with bike racks to make sure your bike is secured, safe, and sound. We also have bike racks available at our stations for your convenience.
Single-seat bicycles with maximum dimensions of 80 inches in length and 48 inches in height with a wheel diameter up to 27 inches and 2.15 inches in tube size are permitted on our trains. Electric motors may not exceed 750 watts and must have fully operable pedals.
Bicycles in excess of the above dimensions, tricycles, tandems, bicycles with training wheels, and larger motorized bicycles are not permitted