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Find the answers to your FAQs and our contact details below.

For General Inquires, email GuestServices@gobrightline.com.

For Press Inquiries, email Press@GoBrightline.com.

For Partnership & Sponsorships, email Partners@GoBrightline.com.

Yes, we're currently performing signal testing and gearing up for a bright re-opening. We are adding Positive Train Control in compliance with federal regulations and will have PTC in place when we reopen. We remain focused on construction to Orlando and on completing plans to develop additional South Florida stations. The safety and security of our team is a top priority, and we have taken significant proactive steps by following the lead of the state and local health officials as it relates to coronavirus to continue construction safely. We are excited about our progress during this time as we continue our expansion plans from South Florida to Orlando and from Los Angeles to Las Vegas.

Brightline stations and parking garages are located in downtown city centers.

Miami
Station: 600 NW 1st Ave., Miami, FL 33136
Parking Garage: 161 NW 6th Street, Miami, FL 33136 (entrance is on NW 1st Ct.)

Fort Lauderdale (temporarily closed)
Station: 101 NW 2nd Avenue, Fort Lauderdale, FL 33311
Parking Garage: 300 NW 2nd Street, Fort Lauderdale, FL 33311

West Palm Beach (temporarily closed)
Station: 501 Evernia Street, West Palm Beach, FL 33401
Parking Garage: 511 Evernia Street, West Palm Beach, FL 33401

Yes. Learn more about our expansion plans throughout Florida and on the West Coast.

The environment is important to us and to our partners. Each Brightline train is equipped with state-of-the-art EPA Tier IV-compliant diesel-electric engines. They’re known for how clean and quietly they run. FPL is the exclusive fuel provider for our trains, which use only clean biodiesel for lower emissions. We also have Dyson hand dryers in our restrooms that produce up to 74% less CO2 than other hand dryers and FPL Solar Trees that provide power to our stations.

Additionally, it’s estimated that Brightline can help remove up to three million vehicles from the road each year, reducing greenhouse emissions and fuel consumption. You’ll help the environment just by riding.

For opening/closings of the FTL New River drawbridge, please click here!

Yes, any vouchers or gift cards that were previously purchased or gifted will be honored as complimentary one-way ride(s) towards future bookings. All vouchers and gift cards must be redeemed by December 31, 2021. Unfortunately, we will not be able to extend or reissue gift cards and vouchers past the expiration date. Gift cards and vouchers are only valid for single use, are non-transferable and may not be redeemed for any cash value. Complimentary rides are subject to availability and blackout dates

Please contact our Guest Service Center at guestservices@gobrightline.com to redeem your complimentary ride(s).

If there is no proof of payment all vouchers and/or gift cards are non-refundable, non-transferable, and may not be redeemed for any cash value. All vouchers and gift cards must be redeemed by December 31, 2021.

Frequently asked questions…

Contact Us. We'd love to hear from you.

For General Inquires, email GuestServices@gobrightline.com.

For Press Inquiries, email Press@GoBrightline.com.

For Partnership & Sponsorships, email Partners@GoBrightline.com.

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