Travel Pack

Travel Pack
New!
Got questions? Keep scrolling or contact us.

Avoid surge pricing with a pre-paid pack of 10 one-way rides—at a fixed price. It’s just the peace of mind you’ve been looking for to travel any time. And you can share ‘em with your friends.

  • Qty of 10 one-way rides automatically loaded to your account
  • Available in our SMART business class & SELECT first class
  • Expires 6 months after purchase
  • 100% transferable
  • Apply at checkout to pay for train rides

Choose Travel Route:

Choose Travel Class:

Choose Travel Route:

Choose Travel Class:

Got questions? Keep scrolling or contact us.

How a pack works

Sign in and purchase

and purchase.
Don’t have an account?
Create one FREE today.

Purchase a pass

Stay signed in and
book a reservation.

Apply your ride

Apply your available
one-way rides at checkout.

Q & A

First, you’ll want to be signed in when making reservations to access your rides as a payment method. If you have applicable one-way rides for the reservation, just click (or tap) one-way rides at checkout and enter how many you’d like to pay with. Depending on the quantity you have available, you can make a partial or full payment using one-way rides. We’ll then apply the rides closest to expiry for you.

Yes. It's refundable within 48 hours of purchase so long as train reservation hasn't been made using one-way rides as a payment method. Thereafter, Travel Packs are nonrefundable. To request a refund, contact us at [email protected].

It's worth noting that individual use of one-way rides are subject to our Terms of Service and cancellation policies.

to your account and locate your One-Way Rides. Then choose the rides you want to transfer to a Saved Guest and click or tap transfer. That person will then receive an email notifying them of your gift. They’ll need to sign in to their account to accept the rides and we’ll send them. If they don’t accept, those one-way rides will remain in your account.

to your account and locate your One-Way Rides. There you’ll see a list of your rides. The longer the list, the more rides you still have available.

We’re revamping this section in account to provide more details on the type of ride, its status and its expiry. We look forward releasing that update just as soon as we can.

Yes, Travel Packs expire six (6) months from date of purchase.

Refunds are issued back to the original form(s) of payment. If you’re eligible for a refund and paid with one-way rides, one-way rides will be reloaded to your account.

Of course. If you have applicable one-way rides, you can apply them to any reservation you book for whoever, whenever.